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  2. BBM Enterprise
  3. BBM Enterprise for Windows User Guide
  4. Setting up BBM Enterprise for use in your organization
  5. Migrate from Enterprise Identity management to BlackBerry UEM management

Migrate from
Enterprise Identity
 management to
BlackBerry UEM
 management

If your organization currently manages
BBM Enterprise
 with
Enterprise Identity
 and is moving
BBM Enterprise
 management to
BlackBerry UEM
, you must migrate your device to
UEM
.
After you migrate a device to
UEM
, that device will become your primary device, and the move cannot be undone. If you have
BBM Enterprise
 on more than one device, you need to move your account on only one device. After the move, you must register the other devices with
BBM Enterprise
 again.
  • Verify that you have a
    UEM
     user account.
  • Your device should have a good network connection.
  1. Sign in to
    BBM Enterprise
     using your
    BlackBerry ID
    .
  2. Under
    My Profile
    , tap
    Settings
     >
    Account
    .
  3. Tap
    Move account to UEM
    .
  4. Tap
    Move account now
    .
  5. If you see the warning “This device is not your primary device. Do you want to set this device as your primary device and continue?”, tap
    OK
    .
  6. After your account is moved to
    UEM
    , continue to use
    BBM Enterprise
     as usual. Log in using your
    UEM
     credentials.