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  2. BlackBerry UEM 12.21
  3. Managing apps
  4. Managing BlackBerry Dynamics apps
  5. Generate access keys, activation passwords, or QR codes for BlackBerry Dynamics apps

Generate access keys, activation passwords, or QR codes for
BlackBerry Dynamics
 apps

BlackBerry Dynamics
 apps require an access key, activation passwords, or QR codes to be activated on a device.
BlackBerry UEM Client
 can request access keys or activation passwords automatically from
BlackBerry UEM
 after users install an app. You or a user must manually generate access keys, activation passwords, or QR codes and send them to activate
BlackBerry Dynamics
 apps in the following situations:
  • For
    Samsung Knox Workspace
     devices
  • For
    iOS
     and
    Android
     devices that don't need MDM and do not have the
    UEM Client
     installed
  • For users who want to activate
    BlackBerry Dynamics
     apps on devices that don't require the
    UEM Client
You can generate access keys, activation passwords or QR codes when you create a new user, or anytime afterwards. Users do not need to activate their devices in
BlackBerry UEM
 to receive access keys, activation passwords or QR codes. Users do not require an email address for you to generate an access key, activation password, or QR code. Users can also generate access keys, activation passwords, or QR codes in
BlackBerry UEM Self-Service
.
  1. In the management console, on the menu bar, click
    Users > Managed devices
    .
  2. Search for a user account.
  3. In the search results, click the name of the user account.
  4. Click
    Set activation password
    . Complete one of the following tasks:
    Tasks
    Steps
    Generate an activation password and QR code.
    This feature requires that the
    BlackBerry Dynamics
     app is running a software version that includes
    BlackBerry Dynamics SDK
     8.0 or later.
    1. In the
      Activation option
       drop-down list, select
      Device activation with specified activation profile
      .
    2. In the
      Activation profile
       drop-down list, select the activation profile that you want the password to be paired with.
    3. In the
      Activation password
       drop-down list, perform one of the following tasks:
      • If you want to automatically generate a password, select
        Autogenerate device activation password and send email with activation instructions
        . When you select this option, you must select an email template to send the information to the user.
      • If you want to set an activation password for the user and, optionally, send an activation email, select
        Set device activation password
        .
    4. Optionally, change the activation period expiration. The activation period expiration specifies how long the activation password remains valid.
    5. In the
      Activation email template
       drop-down list, select the email template that you want to use.
    6. Click
      Submit
      .
      If the user does not have an email address, to find the activation password and QR code, click the
      View activation email
       link in the
      Activation details
       section, under
      Device activation password
      .
    Generate an access key.
    1. In the
      Activation option
       drop-down list, select
      BlackBerry Dynamics access key generation
      .
    2. In the
      Number of access keys to generate
       drop-down list, select the number of access keys that you want to create for the user.
    3. Select the number of days that you want the access keys to remain valid.
    4. In the
      Email template
       drop-down list, select the email template that you want to use. If the user does not have an email address, select
      None
      .
    5. Click
      Submit
      .
      If the user does not have an email address, to find the access key, click the link that displays the number of generated keys in the
      Activation details
       section, under
      BlackBerry Dynamics access keys
      .
In the
Activation details
 section of the user account screen, you can click the number beside
BlackBerry Dynamics access keys
 to see a list of generated access keys. You can resend (The Send message icon) or delete (The Remove icon) the keys that were generated.