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  1. BlackBerry Docs
  2. BlackBerry UEM 12.21
  3. Managing administrators, users, and groups
  4. Creating and managing user accounts
  5. Manage user accounts

Manage user accounts

  1. In the management console, on the menu bar, click
    Users > Managed devices
    .
  2. Do one of the following:
    • To manage an individual user, search for and click a user account, then go to the next step.
    • To perform an action for multiple user accounts at once, select the check box beside each user account that you want to manage. Click an action above the user list (for example, you can add the selected user accounts to user groups) and follow the instructions on the screen.
  3. Do any of the following:
    Task
    Steps
    Edit a user's information.
    1. Click The Edit icon.
    2. Make changes to the user's account.
    3. Click
      Save
      .
    Add a note to a user's account.
    1. Click The Add Notes icon.
    2. Type your notes. The notes that you type are automatically saved and stored with the user account and not with an individual device.
    Assign an IT policy, profile, app, or app group to the user
    1. In the appropriate section, click The Add icon.
    2. Select the IT policy, profile, app, or app group that you want to assign. Follow the prompts and select the appropriate settings to complete the assignment.
      If you assign an
      iOS
       or
      OS X
       app, the
      Target
       setting (Work or Personal) is a label that is associated with the assigned app in the management console. It does not impact how the app is managed on devices.
    3. To remove an IT policy, profile, app, or app group from the user, beside the property that you want to delete, click The Remove icon.
    Synchronize information for a directory user
    Click The Sync icon.
    Delete a user account.
    1. Click The Delete icon.
    2. Click
      Delete
      .