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BlackBerry UEM
BlackBerry Dynamics

If you are upgrading an environment that has activated 
BlackBerry Dynamics
 applications on devices, connections to the application servers, including the mail server, will continue to supported. For example, the 
BlackBerry Work
 application will continue to receive email during the upgrade.
BlackBerry Dynamics
 applications cannot be activated during the upgrade. All servers in the environment must be upgraded before any 
BlackBerry Dynamics
 applications can be activated.
Upgrade all servers in the environment within 24 hours of the first server upgrade.