Set an expiry time for commands
When you send the "Delete all
device data" or "Delete only work data" command to a device, the device must connect
to
BlackBerry UEM
for the command to complete. If the device is unable to
connect to BlackBerry UEM
, the command remains in pending status and the device is not
removed from BlackBerry UEM
unless you manually remove it. Alternatively, you can
configure BlackBerry UEM
to automatically remove devices when the commands do not
complete after a specified amount of time.- On the menu bar, clickSettings > General settings > Delete command expiry.
- For one or both ofDelete all device dataandDelete only work data, selectAutomatically remove the device if the command has not completed.
- In theCommand expirationfield, type the number of days after which the command expires and the device is automatically removed fromBlackBerry UEM.
- ClickSave.