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Set an expiry time for commands

When you send the "Delete all device data" or "Delete only work data" command to a device, the device must connect to
BlackBerry UEM
for the command to complete. If the device is unable to connect to
BlackBerry UEM
, the command remains in pending status and the device is not removed from
BlackBerry UEM
unless you manually remove it. Alternatively, you can configure
BlackBerry UEM
to automatically remove devices when the commands do not complete after a specified amount of time.
  1. On the menu bar, click
    Settings > General settings > Delete command expiry
    .
  2. For one or both of
    Delete all device data
    and
    Delete only work data
    , select
    Automatically remove the device if the command has not completed
    .
  3. In the
    Command expiration
    field, type the number of days after which the command expires and the device is automatically removed from
    BlackBerry UEM
    .
  4. Click
    Save
    .