- Start here
- Planning tools
- BlackBerry UEM installation options
- Device management modes
- Designing a deployment plan for BlackBerry UEM
- Planning high availability for a BlackBerry UEM domain
- Architecture: High availability for BlackBerry UEM
- High availability and the BlackBerry UEM Core
- Configuring high availability for the management console
- High availability and the BlackBerry Connectivity Node
- Configuring database high availability using Microsoft SQL Server AlwaysOn
- Configuring database high availability using database mirroring
- Preinstallation and preupgrade requirements
- Hardware requirements
- Port requirements
- Server configuration
- Global IP ranges
- Mobile device configuration (Wi-Fi requirements)
- Reserved IP address ranges
- Outbound connections: BlackBerry UEM to the BlackBerry Infrastructure
- Outbound connections: BlackBerry UEM to the BlackBerry Dynamics NOC
- Outbound connections: Devices on a work Wi-Fi network
- Intranet connections
- How BlackBerry UEM selects listening ports during installation
- Supporting the deployment
- BlackBerry Docs
- BlackBerry UEM 12.17
- Planning and Architecture
- BlackBerry UEM and BEMS Planning Guide
- Designing a deployment plan for BlackBerry UEM
- Installing or upgrading to BlackBerry UEM
- Upgrading from Good Control or Good Proxy to BlackBerry UEM
Upgrading from Good Control or Good Proxy to BlackBerry UEM
Good Control
or Good Proxy
to BlackBerry UEM
To upgrade
Good Control
version 4.0 and later or Good Proxy
version 4.0 and later to BlackBerry UEM
version 12.17 you must first upgrade Good Control
and Good Proxy
instances to BlackBerry UEM
version 12.8.1, synchronize the environment, upgrade to BlackBerry UEM
version 12.10, upgrade to BlackBerry UEM
version 12.13, upgrade to BlackBerry UEM
version 12.15 or 12.16, and then upgrade to BlackBerry UEM
version 12.17. If your environment consists of
BES12
version that is integrated with Good Control
, you must first upgrade to BlackBerry UEM
version 12.8.1 (following supported upgrade paths), synchronize the environment, upgrade to BlackBerry UEM
version 12.10, upgrade to BlackBerry UEM
version 12.13, upgrade to BlackBerry UEM
version 12.15 or 12.16, and then upgrade to BlackBerry UEM
version 12.17. Use the setup application to upgrade both BES12
and Good Control
. Do not use the Good Control
setup application to upgrade Good Control
in this scenario.For details about supported upgrade paths, visit support.blackberry.com/community to read article 38980. For information about performing
Good Control
synchronization, visit support.blackberry.com/community to read article 39172.