Upgrading from

Good Control

or

Good Proxy

to

BlackBerry UEM

To upgrade

Good Control

or

Good Proxy

version 4.0 and later to the latest version of

UEM

, you must first upgrade

Good Control

and

Good Proxy

instances to

UEM

12.8.1, synchronize the environment, then upgrade by two

UEM

versions at a time to the latest

UEM

version.

If your environment has a version of

BES12

that is integrated with

Good Control

, you must first upgrade to

UEM

version 12.8.1, synchronize the environment, then upgrade by two

UEM

versions at a time to the latest

UEM

version. Use the setup application to upgrade both

BES12

and

Good Control

. Do not use the

Good Control

setup application to upgrade

Good Control

in this scenario.