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How 
BlackBerry UEM
 chooses which profiles to assign

For ranked profile types, 
BlackBerry UEM
 sends only one profile of each type to a device and uses predefined rules to determine which profile to assign to a user and the devices that the user activates.
Assigned to
Rules
User account
(view Summary tab)
  1. A profile assigned directly to a user account takes precedence over a profile of the same type assigned indirectly by user group.
  2. If a user is a member of multiple user groups that have different profiles of the same type, 
    BlackBerry UEM
     assigns the profile with the highest ranking.
  3. If applicable, the preconfigured Default profile is assigned if no profile is assigned to a user account directly or through user group membership.
BlackBerry UEM
 includes a Default activation profile, Default compliance profile, Default enterprise connectivity profile, and Default 
Enterprise Management Agent
 profile with preconfigured settings for each device type.
Device
(view device tab)
By default, a device inherits the profile that 
BlackBerry UEM
 assigns to the user who activates the device. If a device belongs to a device group, the following rules apply:
  1. A profile assigned to a device group takes precedence over the profile of the same type that 
    BlackBerry UEM
     assigns to a user account.
  2. If a device is a member of multiple device groups that have different profiles of the same type, 
    BlackBerry UEM
     assigns the profile with the highest ranking.
BlackBerry UEM
 might have to resolve conflicting profiles when you perform any of the following actions:
  • Assign a profile to a user account, user group, or device group
  • Remove a profile from a user account, user group, or device group
  • Change the profile ranking
  • Delete a profile
  • Change user group membership (user accounts and nested groups)
  • Change device attributes
  • Change device group membership
  • Delete a user group or device group