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Specify the DNS settings for the
BlackBerry Connectivity
app

You can specify the DNS servers that you want the
BlackBerry Connectivity
app to use for secure tunnel connections. You can also specify DNS search suffixes. If you do not specify DNS settings, the app obtains DNS addresses from the computer that hosts the
BlackBerry Secure Connect Plus
component, and the default search suffix is the DNS domain of that computer.
If you create and configure one or more server groups to direct
BlackBerry Secure Connect Plus
connections to a specific regional path to the
BlackBerry Infrastructure
, you can specify DNS settings specific to each server group. If you do, the DNS settings for a server group take precedence over the global DNS settings that you specify using the following steps. For more information about creating and configuring server groups, see the on-premises Installation and upgrade content or the
UEM Cloud
Configuration content
.
  1. Perform one of the following actions:
    • In an on-premises environment, in the
      UEM
      management console, on the menu bar click
      Settings > Infrastructure > BlackBerry Secure Connect Plus
      .
    • In a cloud environment, in the
      BlackBerry Connectivity Node
      console (http:/localhost:8088), in the left pane, click
      General settings > BlackBerry Secure Connect Plus
      .
  2. Select the
    Manually configure DNS servers
    check box and click The Add icon.
  3. Type the DNS server address in dot-decimal notation (for example, 192.0.2.0). Click
    Add
    .
  4. If necessary, repeat steps 2 and 3 to add more DNS servers. In the
    DNS servers
    table, click the arrows in the
    Ranking
    column to set the priority for the DNS servers.
  5. If you want to specify DNS search suffixes, complete the following steps:
    1. Select the
      Manage DNS search suffixes manually
      check box and click The Add icon.
    2. Type the DNS search suffix (for example, domain.com). Click
      Add
      .
  6. If necessary, repeat step 5 to add more DNS search suffixes. In the
    DNS search suffix
    table, click the arrows in the
    Ranking
    column to set the priority for the DNS servers.
  7. Click
    Save
    .