Server and device requirements for

BlackBerry Secure Connect Plus

Your organization's firewall must allow outbound connections over port 3101 to

<region>

.turnb.bbsecure.com and

<region>

.bbsecure.com. If you configure

BlackBerry UEM

to use a proxy server, verify that the proxy server allows connections over port 3101 to these subdomains. For more information about domains and IP addresses to use in your firewall configuration, visit http://support.blackberry.com/community to read article 36470.

In each

BlackBerry UEM

instance, the

BlackBerry Secure Connect Plus

component must be running.

By default,

Android Enterprise

devices are restricted from using

BlackBerry Secure Connect Plus

to connect to

Google Play

and underlying services (com.android.providers.media, com.android.vending, and com.google.android.apps.gcs).

Google Play

does not have proxy support.

Android Enterprise

devices use a direct connection over the Internet to

Google Play

. These restrictions are configured in the Default enterprise connectivity profile and in any new enterprise connectivity profiles that you create. It is recommended to keep these restrictions in place. If you remove these restrictions, you must contact

Google Play

support for the firewall configuration required to allow connections to

Google Play

using

BlackBerry Secure Connect Plus

.

If your on-premises environment includes

Knox Workspace

or

Android Enterprise

devices with

BlackBerry Dynamics

apps, see Optimize secure tunnel connections for Android devices that use BlackBerry Dynamics apps.

If you use an email profile to enable the

BlackBerry Secure Gateway

for

iOS

devices, it is a best practice to configure per-app VPN for

BlackBerry Secure Connect Plus

. For more information about the

BlackBerry Secure Gateway

, see Protecting email data using the BlackBerry Secure Gateway.