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Configure the mobile device access policy in 
Microsoft Office 365

To use the 
BlackBerry Gatekeeping Service
 with 
Microsoft Office 365
, you must configure the mobile device access policy in 
Microsoft Office 365
 to quarantine devices by default.
  • If your organization’s default access level for 
    Exchange ActiveSync
     is set to allow, and you have users setup and successfully synchronizing their devices, you must make sure that these users have a personal exemption or device rule associated to their user account or device before you set the default access level to quarantine. If they do not, then they are quarantined and their devices do not synchronize until they are allowed by 
    BlackBerry UEM
    .For more information about setting the default access level for 
    Exchange ActiveSync
     to quarantine, visit support.blackberry.com/community to read article 33531.
  1. Log in to the 
    Microsoft Office 365
     administration portal.
  2. In the side menu, click 
    Admin
    .
  3. Click 
    Exchange
    .
  4. In the 
    Mobile
     section, click 
    mobile device access
    .
  5. Click 
    Edit
    .
  6. Click 
    Quarantine - Let me decide to block or allow later
    .