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Managing 
iOS
 features using custom payload profiles

You can use custom payload profiles to control features on 
iOS
 devices that aren’t controlled by existing 
BlackBerry UEM
 policies or profiles.
If a feature is controlled by an existing 
BlackBerry UEM
 policy or profile, a custom payload profile may not work as expected. You should use existing policies or profiles whenever possible.
You can create 
Apple
 configuration profiles using the 
Apple Configurator
 and add them to 
BlackBerry UEM
 custom payload profiles. You can assign custom payload profiles to users, user groups, and device groups.
  • Control an existing 
    iOS
     feature that isn’t included in the 
    BlackBerry UEM
     policies and profiles. For example, with 
    BES10
    , your CEO’s assistant was able to access both her own email account and the CEO’s on an 
    iPhone
    . In 
    BlackBerry UEM
    , you can assign only one email profile to a device, so the assistant can only access his own email account. To solve this, you can assign an email profile to let the assistant’s 
    iPhone
     access the assistant’s email account and a custom payload profile that lets the assistant’s 
    iPhone
     access your CEO’s email account.
  • Control a new 
    iOS
     feature that was released after the latest 
    BlackBerry UEM
     software release. For example, you want to control a new feature that will be available to devices when they upgrade to a recent 
    iOS
     update, but 
    BlackBerry UEM
     won’t have an IT policy rule for the new feature until the next 
    BlackBerry UEM
     software release. To solve this, you can create a custom payload profile that controls that feature until the next 
    BlackBerry UEM
     software release.