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Upload log files to 

If requested by 
 Support, you can upload log files to help troubleshoot an issue you are having with 
BlackBerry Dynamics
Your administrator can enable detailed app logging to debug level. When enabled, the app logs can assist in finding possible causes of issues that users might encounter.
  1. Tap  to open the 
    BlackBerry Dynamics Launcher
  2. Tap .
  3. In the 
     section, click 
    Upload Logs
    . The Log upload status bar displays the upload progress. 
  4. Click