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  3. BlackBerry UEM App Catalog - User Guide
  4. Getting started with BlackBerry UEM App Catalog
  5. Activate your Windows 10 Mobile device

Activate your
Windows 10 Mobile
 device

Your device is ready to be activated when you receive an activation email from your administrator. The activation email includes the information that you need to activate your device. If your activation password has already expired, try
BlackBerry UEM Self-Service
 or contact your administrator.
To activate your
Windows 10 Mobile
 device on
BlackBerry UEM
, you must install a certificate. You can find a link to the certificate in the activation email that you received. If you did not receive a link to the certificate, contact your administrator for assistance.
If you want to activate a
Windows 10
 tablet or computer, see Activate your Windows 10 device.
  1. Using the
    Microsoft Outlook
     app, or using your online email service in the browser, open your Inbox.
  2. In your Inbox, tap the activation email message that you received from your administrator.
  3. Tap the link to the certificate server.
  4. Tap the certificate.
  5. Tap
    install
    .
  6. Tap
    ok
    .
  7. Tap the
    Windows
     button to return to the Start menu.
  8. Swipe left to open the apps menu.
  9. In the apps menu, tap
    Settings
    .
  10. Tap
    Accounts
    .
  11. Tap
    Work access
    .
  12. Tap
    Enroll only in device management
    .
  13. In the
    Email address
     field, type your email address and tap
    Continue
    .
  14. If you are asked for your server address, in the
    MDM URL
     field, type your server address or activation URL and tap the
    arrow button
    .
  15. In the
    Activation password
     field, type your activation password and tap
    Continue
    .
  16. Tap
    done
    .
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, go to
    Settings
     >
    Accounts
     >
    Work access
     and check that your account is listed. Tap your account and select
    Info
    . Check the synchronization status information to make sure that your device is connected to
    BlackBerry UEM
    .
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.