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Activate your
Windows 10
device

Your device is ready to be activated when you receive an activation email from your administrator. The activation email includes the information that you need to activate your device. If your activation password has already expired, try
BlackBerry UEM Self-Service
or contact your administrator.
To activate your
Windows 10
tablet or computer on
BlackBerry UEM
, you must install a certificate. You can find a link to the certificate in the activation email that you received. If you did not receive a link to the certificate, contact your administrator for assistance.
If you want to activate a
Windows 10 Mobile
device, see Activate your Windows 10 Mobile device.
  1. Using the
    Microsoft Outlook
    app, or using your online email service in the browser, open your Inbox.
  2. In your Inbox, tap the activation email message that you received from your administrator.
  3. Tap the link to the certificate server.
  4. In the certificate download notification, tap
    Open
    .
  5. Tap
    Install Certificate
    .
  6. Select the
    Current User
    option and tap
    Next
    .
  7. Do the following:
    1. Select the
      Place all certificates in the following store
      option.
    2. Tap
      Browse
      .
    3. Select
      Trusted Root Certification Authorities
      .
    4. Tap
      OK
      .
    5. Tap
      Next
      .
  8. Tap
    Finish
    .
  9. Tap
    OK
    .
  10. Tap
    Start
    >
    Settings
    .
  11. Tap
    Accounts
    .
  12. Tap
    Work access
    .
  13. Tap
    Enroll only in device management
    .
  14. In the
    Email address
    field, type your email address and tap
    Continue
    .
  15. If you are asked for your server address, in the
    MDM URL
    field, type your server address or activation URL and tap
    Next
    .
  16. In the
    Activation password
    field, type your activation password and tap
    Continue
    .
  17. Tap
    Finished
    .
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, tap the
    Start
    button >
    Settings
    >
    Accounts
    >
    Work access
    and check that your account is listed. Tap your account and select
    Info
    . Check the synchronization status information to make sure that your device is connected to
    BlackBerry UEM
    .
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.