- System requirements
- Steps to set up modern authentication for BlackBerry Dynamics apps
- Configure BlackBerry Work for iOS and Android app settings for Office 365 modern authentication
- Enabling modern authentication for the Mail service in BEMS
- Configure BEMS to communicate with a Microsoft Office 365 environment using Microsoft Graph API
- Enable modern authentication for the Mail service in BEMS
- Grant application impersonation permission to the service account
- Obtain an Entra app ID for BEMS with credential or passive authentication
- Obtain an Entra app ID for BEMS with certificate-based authentication
- Associate a certificate with the Entra app ID for BEMS
- Import the trusted mutual TLS certificates into the BEMS keystore
- Enable modern authentication for the Docs service in BEMS
- Configure BlackBerry Work for Windows and macOS app settings for Office 365 modern authentication
- Configure BlackBerry Notes and BlackBerry Tasks app settings for Office 365 modern authentication
- Configuring Good Enterprise Services in BlackBerry UEM or Good Control
- Additional configuration options
- Troubleshooting
- How data flows when BlackBerry Work uses Office 365 modern authentication
- Authentication fails when email address and UPN do not match
- Expected behavior when a Microsoft Active Directory password is changed
- Steps to migrate existing on-premises users to Microsoft Outlook Online using modern authentication
Troubleshooting
If you are experiencing issues, refer to the following topics for possible solutions.
How data flows when BlackBerry Work uses Office 365 modern authentication
Authentication fails when email address and UPN do not match
Expected behavior when a Microsoft Active Directory password is changed
Steps to migrate existing on-premises users to Microsoft Outlook Online using modern authentication