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  4. Architecture: BEMS-Connect

Architecture:
BEMS-Connect

The BEMS-Connect Architecture
Component
Description
BEMS-Connect
The
BEMS-Connect
 service provides secure instant messaging, company directory look-up, and user presence information to
iOS
 and
Android
 devices.
Devices
The
BEMS-Connect
 service supports
iOS
 and
Android
 devices.
BlackBerry Dynamics NOC
The
BlackBerry Dynamics NOC
 provides secure communication between the
BlackBerry Connect
 app on devices and the
BEMS-Connect
 service.
Notification services
The
BEMS-Connect
 service queues notifications and sends them to the
BlackBerry Dynamics NOC
, where they are sent to the devices using the appropriate notification service:
  • APNs is a service that
    Apple
     provides to send notifications to
    iOS
     devices.
  • FCM is a service that
    Google
     provides to send notifications to
    Android
     devices.
  • Web proxy (optional). If your organization's security policy requires that internal systems cannot make connections directly to the Internet, you can use a web proxy server.
Microsoft Exchange Web Services
 (EWS)
BEMS-Connect
 uses
Microsoft Exchange Web Services
 to write the conversation history to the
Microsoft Exchange Server
 over port 443.
BEMS-Connect
 database
The
BEMS-Connect
 database performs the following actions:
  • Maintains the
    BlackBerry Connect
     client container session information.
  • Maintains the list of SIP-enabled users, in environments configured for
    Skype for Business
    , or
    Cisco Unified Communications Manager
     for IM and
    Presence
    .
BlackBerry Proxy
The
BlackBerry Proxy
 maintains the secure data path connection between the devices and the
BEMS-Connect
 service.
IM server
BEMS-Connect
 supports the following instant messaging servers:  
  • Skype for Business
  • Cisco Jabber
Persistent chat is supported with
Skype for Business
 2015.