Send commands to users and devices

  1. In the management console, on the menu bar, click Users > Managed devices.
  2. Do one of the following:

    Task

    Steps

    Send a command to a specific user or device
    1. Search for and click a user.
    2. On the device tab, in the Manage device section, click the appropriate command.

    Send a bulk command to multiple users or devices
    1. Search for and select multiple users.
    2. From the command menu above the user list, click the appropriate command. Note the following maximum device limits for a single bulk command:
      • Locate devices: Maximum of 100 devices.
      • Add to user groups: Maximum of 200 devices.
      • Remove devices: Maximum of 200 devices.
      • Delete all device data: Maximum of 200 devices.
      • Delete only work data: Maximum of 200 devices.
      • Edit device ownership: Maximum of 100 devices.
      • Update OS: Maximum of 200 devices.
    For more information about the available commands, see the following:
If you want to set an expiry period for the Delete all device data and Delete only work data commands, see Set an expiry time for commands.