Commands for macOS devices

Command

Description

View device report

This command displays detailed information about a device. You can export and save the device report.

View device actions

This command displays any actions that are in progress on a device.

Lock desktop

This command allows you to set a PIN and lock the device.

Delete only work data

This command deletes work data, including the IT policy, profiles, apps, and certificates that are on the device, and optionally, deletes the device from BlackBerry UEM.

Delete all device data

This command deletes all user information and app data from the device. It returns the device to factory defaults, locks the device with a PIN that you set, and optionally, deletes the device from UEM.

Update desktop data

This command sends and receives updated device information. For example, you can send newly updated IT policy rules or profiles to a device, and receive updated information about a device such as OS version or battery level.

Remove device

This command removes the device from UEM. The device may continue to receive email and other work data.