Upload log files to BlackBerry Support
BlackBerry
SupportIf requested by
BlackBerry
Support, you can upload log files to help troubleshoot an issue you are having with BlackBerry
Dynamics
apps. Your administrator can enable detailed app logging to debug level. When enabled, the app logs can assist in finding possible causes of issues that users might encounter.
- Tap to open theBlackBerry Dynamics Launcher.
- Tap .
- In theSupportsection, clickUpload Log. The Log upload status bar displays the upload progress.
- ClickClose.