Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry Bridge 3.6
  3. BRIDGE for iOS - User guide
  4. Troubleshooting BlackBerry Enterprise BRIDGE
  5. Upload log files to BlackBerry Support

Upload log files to 
BlackBerry
 Support

If 
BlackBerry
 Support requests log files, you can upload log files to help troubleshoot issues that you are having with the 
BlackBerry Enterprise BRIDGE
 app.
Depending on the size of the logs, allow a short period before you close the Settings screen or place the app in the background to allow the logs to be uploaded to 
BlackBerry
.
  1. Open the 
    Enterprise BRIDGE
     app.
  2. Tap The Settings icon.
  3. Tap 
    Send Logs to BlackBerry
    .
  4.  Tap 
    OK
    .