Skip Navigation

Install
BlackBerry Enterprise BRIDGE
from
Google Play
on
Android
devices

You can send the following instructions to device users that are installing the
BlackBerry Enterprise BRIDGE
app on their devices.
  • Make sure that a
    BlackBerry Dynamics
    app, for example,
    BlackBerry Work
    , is installed and activated on your device.
  • Make sure the
    Microsoft
    Intune
    Company Portal app is installed on your device. You do not need to activate the app. For more information, see https://docs.microsoft.com/intune/app-protection-enabled-apps-android.
  • Make sure that the supported
    Microsoft Intune
    managed apps are installed and activated on your device.
  1. Download the
    BlackBerry Enterprise BRIDGE
    app from
    Google Play
    .
  2. Tap
    BB BRIDGE
    .
  3. If the
    Intune
    Company Portal app is not installed on your device, you are prompted with the following message:
    To use your work or school account with this app, you must install Intune Company Portal app. Tap "Play Store" to continue
    . Tap
    Play Store
    to install the
    Microsoft Intune
    Company Portal app.
  4. Tap
    Login
    .
  5. On the
    Microsoft Sign in
    page, enter your email address.
  6. Tap
    Next
    .
  7. If your organization has a login page, enter your username.
  8. Tap
    Next
    .
  9. Enter your password.
  10. Tap
    Sign in
    .
  11. Click
    OK
    to acknowledge that your IT department is helping to protect your work or school data using the
    Enterprise BRIDGE
    app.
  12. To activate the
    BlackBerry Enterprise BRIDGE
    app, enter your password for the
    BlackBerry Dynamics
    app or use
    your fingerprint
    .
  13. Click
    OK
    to acknowledge that your organization protects the data in the app and to restart the app.
  14. If
    BlackBerry Work
    opens, place it in the background.
  15. If you are prompted, set a PIN or use your fingerprint to access your organization's data using the
    BlackBerry Enterprise BRIDGE
    app.
  16. Confirm the PIN.
  17. Read the license agreement and if you agree, tap
    Accept
    .
  18. If this is the first time you have logged in to the
    BlackBerry Enterprise BRIDGE
    app, the tutorials open. Complete one of the following tasks:
    • Tap
      Skip
      to close the tutorial without viewing them. Tap
      OK
      . You can view the tutorial later from the Settings screen.
    • View the Tutorials. Tap
      Next
      to advance to the next page. Tap
      Done
      . A reminder prompt is not displayed, but the tutorial is available in the Settings screen to view again.