Skip Navigation

Upload log files to
BlackBerry
Support

If requested by
BlackBerry
Support, you can upload log files to help troubleshoot an issue you are having with
BlackBerry Dynamics
apps.
  1. Tap The Launcher icon to open the
    BlackBerry Dynamics Launcher
    .
  2. Tap The Settings icon.
  3. In the
    Advanced
    section, tap
    Logs
    , then tap
    Upload Logs
    . The Log upload status bar displays the upload progress.
  4. Click
    Close
    .