View the status of all steps

You can view the status of all steps for a live incident from the incident manager.
  1. Log in to the BlackBerry AtHoc management system as a Plan Incident Manager, Plan Manager, Organization Administrator, or Enterprise Administrator.
  2. Click Plan > Incident Manager.
  3. Optionally, from the All Incidents list, select Live Incidents to filter the list of incidents.
  4. Select the incident that you want to view the status of the steps for.
  5. Optionally, on the incident details page, view the status of each step below the Summary section.
    Steps in the incident that have been activated and completed display a Completed status. Enabled steps display a Enabled incident step. Disabled steps display a Disabled incident step.
  6. Optionally, view the overall status of all steps in the incident in the Progress section. The Completion bar indicates the percentage of steps that have been completed in the incident. The Progress section also displays when the incident was started and if any steps are disabled.
  7. Optionally, view the difference between the actual and expected duration of the incident in the Pace section.
  8. Optionally, view details about the status of each step in the At a Glance section. The At a Glance section updates automatically every 30 seconds. This section lists the type, title, time of creation, and current status for each step in the incident. You can click the link next to an alert or event step to view more details in the BlackBerry AtHoc management system. You can click the link next to a collaborate step to open the collaboration in a new tab on your browser.