Create an XML feed delivery template

  1. In the navigation bar, click The Settings icon.
  2. In the Basic section, click Delivery Templates.
  3. On the Delivery Templates screen, click New > Xml Feed for alerts that are sent to mass devices such as Giant Voice. If you do not know XML, work with BlackBerry AtHoc customer support to configure the template. XML Feed delivery templates are not visible if the XML Feed device is disabled.
  4. Enter a Template Name, Description, and Common Name. These should be specific so that users can tell at a glance what the template should be used for.
  5. Select the Severity level that corresponds to the delivery template you are creating. Alert creators can later overwrite the severity level by selecting the Use Custom Template option on the Personal Device Options screen when an alert is created or edited.
  6. In the Popup Settings section, make updates to the Template XSLT Layout field.
    Note: Before working with the template XSLT, ensure that you have knowledge about style sheets or work with BlackBerry AtHoc customer support to configure the template.
  7. Click the Preview button to view the XML feed template. Verify that the layout, colors, fonts, and font sizes are appropriate for the type of alert you are creating.
  8. Click Save.