Create a Desktop Popup delivery template

  1. In the navigation bar, click The Settings icon.
  2. In the Basic section, click Delivery Templates.
  3. On the Delivery Templates screen, click New > Desktop Popup for alerts that appear on user computer screens.
  4. Enter a Template Name, Description, and Common Name. These should be specific so that users can tell at a glance what the template should be used for.
  5. Select a Locale from the list. The language you select will be used by the system if your alert content is in the same language and if the App Template option for the alert is set to use the default template.
  6. Select the Severity level that corresponds to the delivery template you are creating. Alert creators can later overwrite the severity level by selecting the Use Custom Template option on the Personal Device Options screen when an alert is created or edited.
  7. Select Publishing default for severity/locale above if you want the current delivery template to be used by default whenever an alert is created that matches the severity level and locale that you selected in steps 5 and 6.
    Note: Selecting this check box enables you to create a consistent experience for users across the system. When each alert level is assigned its own color scheme, font styles, and size, for example, it makes it possible to recognize the severity of any received alert at a glance.
  8. In the Popup Settings section, select whether to edit the options using the Standard or Advanced (XSLT) controls. If you do not have much knowledge of XSLT, select Standard. Before working with Advanced XSLT, ensure that you have knowledge about style sheets or work with BlackBerry AtHoc customer support to configure the template. The Standard controls offer an easy to use format that uses selectable preset formatting options.
    Note: The Standard and Advanced style formats work independently. Any customization you make to one style format is not applied to the other style format, except for the Popup Behavior settings.
  9. If you selected the Standard style format method, you can customize the font settings for the Title, Body, Published By, and Published sections of the desktop pop-up. In the Font Settings section, do any of the following:
    • Select whether to hide or show an element using the Display drop-down list.
    • Specify the Font, Font Type, and Font Size from the corresponding drop-down lists.
    • Choose the font Color by either pointing to a color in the color selection panel or entering a hexadecimal color value, and then clicking Apply.
  10. Optionally, you can configure the Popup Behavior:
    • Select a Location on the screen where the pop-up will appear, such as the top right corner.
    • Select a Timeout period after which the pop-up will disappear from the desktop. You can specify the value in Seconds, Minutes, Hours, or Days.
    • Select the Entrance Motion, which is how the pop-up will enter the screen. The pop-up will either slide in from the right or left side of the screen. Select "None" to have the pop-up appear on the screen without motion.
    • Select the Exit Motion, which is how the pop-up will exit the screen. The pop-up will either slide out to the right or left side of the screen. Select "None" to have the pop-up disappear from the screen without motion.
  11. If you selected the Standard style format method, you can customize the display settings for the Title, Body, Published By, and Published sections of the desktop pop-up. In the Display Settings section, do any of the following:
    • Specify the Border Color by clicking the drop-down list and selecting a color. Click Apply to save the color choice.
    • Select the Border Size by clicking the drop-down list and selecting the number of pixels for the width.
    • Select the Background Color by clicking the drop-down list and selecting a color. Click Apply.
    • In the Display Size field, select the Full Screen or Custom option.
      Note: If you create a custom display size, make sure the width is set wide enough to accommodate the Severity, Type, and Location information that appears automatically at the top of the desktop pop-up when it is sent.
    • Choose a Logo Position to help brand your organization. You can position the logo in either the top left or top right of the pop-up.
    • Select the Logo file using either the organization default or click Browse to upload a custom file. The file can be in .png, .gif, or .jpg format.
  12. Click the Preview button to view the pop-up. Verify that the layout, colors, fonts, and font sizes are appropriate for the type of alert you are creating.
  13. Click Save.