Translate custom device attributes

Complete the following steps to provide custom translations of device attributes including the device name, alert targeting help text, contact information help text, and tooltips.
  • You must be a System Administrator to translate device attributes.
  • You must be logged in to the System Setup organization.
  1. Log in to the BlackBerry AtHoc management system and change to the System Setup organization.
  2. In the navigation bar, click The Settings icon.
  3. On the Settings screen, in the Users section, click Custom Translation.
  4. On the Custom Translation screen, in the Translation Type section, select the Devices option.
  5. Select a personal or mass device from the Select Device drop-down list. Only enabled personal and mass devices appear in the list.
  6. Enter translated text for any of the following device attributes:
    • Name: This name appears in user profiles and when selecting devices for alert targeting. The Name field has a 128 character limit.
    • Tooltip: The text you enter in this field appears as a pop-up tool tip when the user hovers their cursor over the device name on the End User details screen. The text should explain what should be entered in the field.
    • Alert Targeting Help Text: When the operator selects this device as a target, the text you enter in this field appears at the top of the Review and Publish screen.
    • Contact Info Help Text: The text you enter in this field appears under the device name on the End User details screen. The text should explain what should be entered in the field.
    These fields have a 1024 character limit. These special characters are not allowed: `!$%&^()={}.,;\:?"'<>|[]
  7. Click Save.
    BlackBerry AtHoc does not validate the accuracy of the translation. Verify the accuracy of all translated text before saving.