Customize the desktop client system tray

The system tray icon (The Desktop icon) appears in the system tray when the desktop app is running. You can change the order of the links that appear in the desktop app system tray using an XML-based menu control. You can also move the link separator up or down and add additional link separators as needed.

  1. In the navigation bar, click The Settings icon.
  2. In the Devices section, click Desktop App.
  3. On the Desktop App screen, in the System Tray Menu section, select Display System Tray Icon.
  4. Optionally, select the Desktop Operator Login Link option. Select this option if you have SSO enabled in your organization. This option allows desktop links, such as the "Access My Profile" link, to authenticate operators through your organization's SSO provider. This option is enabled by default.
  5. In the Available Menu Items section, click Manage Menu Items.
  6. Optionally, select the Desktop Operator Login Link option. Select this option if you have SSO enabled in your organization. This option allows desktop links, such as the "Access My Profile" link, to authenticate operators through your organization's SSO provider.
  7. On the Desktop App Menu Items window, click Add Menu Item.
  8. On the Add Menu Item window, enter a name and URL for the new menu item.
  9. Click Save. Take note of the ID of the new menu item.
  10. Click Close.
  11. In the Menu Configuration field, add the new menu item to the menu configuration XML. Menu items have this format: <Item Id="8009" Type="Link"/>.
  12. Optionally, add a separator to the Menu Configuration XML. Separators have this format: <Item Type="Separator" />
  13. Optionally, cut and paste the code for each additional function to add or move menu items and separators.
  14. Click Save.

The following menu items are available:

Option

Included by default

Code

About

Yes

8005

Access My Profile

Yes

520

Access Self Service

Yes

521

Always Minimize Deskbar to System Tray

No

8015

Auto Hide Deskbar

No

8012

BlackBerry AtHoc Management System

Yes

532

Check for New Alerts

Yes

8009

Clear Search Box History

No

8002

Connection Options...

No

8008

Deskbar always on top

No

8013

Dismiss All Audio Notifiers

No

8021

Dismiss All Desktop Popups

No

8020

Dismiss All Popups

Yes

8022

Enable Popup Auto Focus

No

8025

Exit

No

8006

Show Deskbar

No

9002

Uninstall

No

8004

Update My Device Info

Yes

531

Update My Info

Yes

530

The following is a sample Menu Configuration XML:

 <SystrayLayout>
    <Item Id="8009" Type="Link" />
    <Item Id="8022" Type="Link" />
    <Item Type="Separator" />
    <Item Id="521" Type="Link" />
    <Item Id="530" Type="Link" />
    <Item Id="531" Type="Link" />
    <Item Type="Separator" />
    <Item Id="8005" Type="Link" />
 </SystrayLayout>

For more information, see "System tray menu" in the BlackBerry AtHoc Desktop App Installation and Administration Guide.