Create a New Accountability Event

Learn how to create a new accountability event in BlackBerry AtHoc Account.
  1. Click Account
    Tip: AtHoc® Account provides out of the box templates. You can also create your own. For more information, see BlackBerry AtHoc Account.
    Step 1: Click Account
  2. Click New Event
    Step 2: Click New Event
  3. Select a template

    The out-of-the-box templates represent predefined business processes.

    Step 3: Select a template
  4. Fill in the Event Details section

    If the section is collapsed, click to expand it.

    Step 4: Enter event details
  5. Review the status response options for users

    Unlike responses to alerts, statuses may be updated multiple times during an event. Response options are configured within the accountability template.

    You can create custom status responses in Settings > User Attributes. For more information, see "Create a custom accountability status response" in the BlackBerry AtHoc Account guide.

    Step 5: Review status response options
  6. Choose the Affected Users

    As the event progresses, the Affected Users list updates in real time.

    Step 6: Select affected users
  7. Fill in the User Messages and Workflow section

    If the section is collapsed, click to expand it.

    Step 7: Fill in user messages and workflow
  8. Set the event duration

    Once the event ends, user statuses cannot be updated.

    Step 8: Set the event duration
  9. Choose to include User Historical Status

    Check this option to collect statuses reported by users before the event began.

    Step 9: Choose to include user historical status
  10. Preview or edit the initial, reminder, and ending messages

    The initial message is sent to all affected users at the beginning of the event.

    Reminder messages are sent to users with no status until the event ends. You can change the reminder message title, text, and the frequency the reminder messages are sent.

    The ending message is sent to all users when the event ends.

    Step 10: Preview and edit initial, reminder, and ending messages
  11. Set a schedule

    If you want to set up a recurring event, select Activate Recurrence and set the recurrence pattern and period.

    Step 11: Set a schedule
  12. Click Review and Start
    Step 12: Click Review and Start
  13. Click Start

    Review the content of the event and click Start.

    Step 13: Click Start
  14. That's it!

    You have successfully created an accountability event!

    When you close the Review and Start page, you are automatically redirected to the Summary tab of the event details page.

    Step 14: That's it!
To learn more about AtHoc Account, see the BlackBerry AtHoc Account guide.