Create and Publish an AtHoc Alert

Learn how to create and publish an alert using BlackBerry AtHoc.
  1. Create a new alert

    Click Create a Blank alert.

    Tip: You can save time by making and using alert templates. For more information, see BlackBerry AtHoc Create and Publish Alerts.
    Step 1 Create a new alert
  2. Choose the alert severity

    You can customize the alert behavior for each severity level. For example, you can set a custom alert sound.

    Step 2 Choose the alert severity
  3. Choose the alert type

    The alert type tells the user what the alert is about.

    Step 3 Choose the alert type
  4. Add a message and response options

    Type a title and message body and add response options for the user.

    Step 4 Add a message and response options
  5. Add a second delivery language

    If the Bilingual Alerts feature is enabled for your organization, you can select a second language to send the alert in.

    Step 5 Add a second language
  6. Add a URL or attachment

    If you want to, you can use the More Info Link and Attachments sections to give users additional information.

    Step 6 Add a URL or attachment
  7. Send the alert to users in a specific location

    If you want to, you can click Add to define a location on the map.

    Step 7 Send the alert to users in a specific location
  8. Choose who will receive the alert

    You can use the Target Users section to send the alert to the right users.

    Step 8 Choose who will receive the alert
  9. Choose which devices will receive the alert

    Use the Select Personal Devices tab to choose how to send the alert. For example, you choose to send the alert to the AtHoc app and to work email.

    Tip: The Targeting Summary shows how many users can be reached with your current settings.
    Step 9 Choose which devices will receive the alert
  10. Set a start time and duration
    Step 10 Set a start time and duration
  11. Click Review and Publish
    Step 11 Click Review and Publish
  12. Review the alert and click Publish
    Tip: If you send an alert by mistake, you can send another alert to correct it.
    Step 12 Review the alert and click Publish
  13. That's it!

    You have successfully published an AtHoc alert! Go to the AtHoc home screen and click on the alert name under Live Alerts to continue following updates on user responses.

    Step 13 You have successfully published an AtHoc alert!
To learn more about publishing an AtHoc alert, see BlackBerry AtHoc Create and Publish Alerts.