Perform a manual user sync

Before performing a manual user sync, edit the attribute mapping in UEM.

  1. In UEM, on the menu bar, click Settings > BlackBerry AtHoc > User sync settings.
  2. Click Sync now.
    The User sync settings page displays Currently syncing users into AtHoc:
    Currently syncing users into AtHoc in UEM

  3. When the sync is complete, Sync Successful is displayed in the Last Synced section. Click View details to view the number of users who were created or modified in BlackBerry AtHoc:
    The Sync Details window