1. In the navigation bar, click .
2. In the Devices section, click Devices.
3. On the Devices screen, in the Personal Devices tab, click a phone device such as Phone-Work or Phone-Mobile.
4. On the device details page, click Edit.
5. Modify the values in the Details section with names and information that are valid for your organization. You must be an Enterprise Administrator to update the Name, Common Name, and Device Group Order.
6. In the Contact Info Editing field, select either All or End Users depending on whether you want everyone or just end users to have the ability to edit their contact info.
7. Optionally, select the Enable GETS option to enable Government Emergency Telecommunications Service (GETS) calls. GETS calls can be made only from land lines and not from mobile phones.
8. Optionally, select Users must provide contact info for this Device in Self Service if you want to require users to provide that information. If you do not select this option, users will still be able to provide the information but it will not be required.
9. In the Help Text section, enter text that will appear on the screen when operators are creating an alert.
   Note: You must be an Enterprise Administrator to modify the help text fields.
   • Targeting Help Text: When the operator selects this device as a target, the text you enter in this field appears at the top of the Review and Publish screen. For example, if the phone is a work phone, you can enter the following text:

     "Work Phone: Use this device for work messages only."

     The text then appears at the top of the Review and Publish screen.
     

     

     
     
   • Contact Info Help Text: The text you enter in this field appears under the device name on the End User details screen. The text should explain what should be entered in the field.
     
     
     
     
   • Contact Info Tool Tip: The text you enter in this field appears as a pop-up tool tip when the user hovers their cursor over the device name on the End User details screen. The text should explain what should be entered in the field.
     
     
     
     
10. In the Delivery Gateways section, select one of the AtHoc Cloud Delivery Service Gateway options, either East or West.
11. Click Save.
12. Click More Actions > Enable.

The device is available for alert publishing.