Map the UEM email addresses to Mapping ID and Username in BlackBerry AtHoc

To ensure that UEM users receive UEM messages, the email addresses of the UEM users must be mapped to the Username and Mapping ID in your BlackBerry AtHoc system.

  1. Open the .csv file you exported from UEM in the previous task.
  2. Copy the data in the Contact Email column.
  3. Insert a new column called Mapping ID.
  4. Paste the data from the Contact Email column into the new Mapping ID column.
  5. Rename the Contact Email column to Username.
  6. Save the .csv file.