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Fixed issues in
UEM
12.19 and
UEM Cloud

UEM
12.19 Quick Fix 4 (May 2024)

This Quick Fix release includes the fixes from any previous QF release.
User, device, and app management fixed issues
If you associated a user credential profile with a VPN profile and assigned the VPN profile to users, the VPN profile was not applied to the users as expected. (EMM-156008)
UEM
now uses the cRLSign bit field to verify that a certificate is trusted before checking the CRL. (EMM-155996)
This release includes the following changes to IT policy rules for
Android
password complexity:
  • The
    Android
    Global Password complexity IT policy rule now applies only to devices with
    Android
    OS 12 or later with a user privacy activation type (
    Android Enterprise
    and
    Android Management
    ).
  • The
    Android
    Global Password requirements IT policy rule now applies to full control and work space only activation types (
    Android Enterprise
    and
    Android Management
    ), and to user privacy activation types (
    Android Enterprise
    and
    Android Management
    ) on devices with
    Android
    11 only.
  • The Password complexity IT policy rule in the
    Android
    Work profile section is no longer applicable as of
    UEM Client
    version 12.44.x.
  • The Password requirements rule in the Work profile section now applies to all
    Android
    activation types.
Note that the tooltip text to clarify the changes for these rules will not be visible in the UI until the next IT policy pack is released (currently planned for June 2024). (EMM-155761)
The
BlackBerry Dynamics
profile includes a new setting, Start conditional access enrollment after authentication broker is installed, that allows you to delay
Entra ID
conditional access enrollment for a user until the
Microsoft Authenticator
app is installed on the user’s device. (EMM-154216)
After upgrading
UEM
, the
UEM
root certificate was renewed even though it had not expired. As a result, some
Samsung
devices did not activate with
UEM
because the server certificate could not be validated. (EMM-154119)
The following options have been added to the
BlackBerry Dynamics
profile:
  • Enable Dynamics Launcher in UEM Client: This setting specifies whether the
    BlackBerry Dynamics Launcher
    icon appears in the
    UEM Client
    .
  • Enable Dynamics Launcher first time setup: This setting specifies whether the tutorial appears when the
    BlackBerry Dynamics Launcher
    appears for the first time in the
    UEM Client
    .
(EMM-153611)

UEM
12.19 Quick Fix 3 and
UEM Cloud
(April 2024)

This Quick Fix release includes the fixes from any previous QF release.
User, device, and app management fixed issues
This release includes the following changes (the IT policy changes were also made available in the latest IT policy pack):
  • The "Allow marketplace apps" IT policy rule has been added to allow you to control whether users can install marketplace apps. This rule is supported for
    iOS
    17.4 and later.
  • The functionality of the following
    iOS
    IT policy rules now extend to marketplace apps: Allow installing apps (supervised only), Allow removing apps (supervised only).
  • The functionality of the following
    iOS
    compliance rules now extend to marketplace apps: Show only allowed apps on the device, Restricted app is installed.
(EMM-155942)
When you tried to save a change to an IT policy that was assigned to a device group, the change could not be saved. (EMM-155566)
In a
UEM Cloud
environment, the
BlackBerry Cloud Connector
could not synchronize more than 1500 users for an LDAP directory group. This issue is resolved in this QF with a new release of the
BlackBerry Cloud Connector
. Use the setup application for the
BlackBerry Connectivity Node
(Settings > External integration > BlackBerry Connectivity Node setup) to update the
BlackBerry Cloud Connector
. (EMM-155301)
You could not change the disposition of an app group that was assigned to a user or device group. (EMM-154392)
When you assigned an app or app group to a user group, then viewed the group from the user view (navigate to the user then click the group), the disposition of the app or app group was listed as "Undefined" instead of the actual disposition setting. The same issue occurred if you assigned the app or app group to a device group and then opened the device group. (EMM-154391)

UEM
12.19 Quick Fix 2 (March 2024)

This Quick Fix release includes the fixes from any previous QF release.
Installation or upgrade fixed issues
After completing a scripted install of
UEM
, you could not log in to the management console. (EMM-155491)
User, device, and app management fixed issues
If a user was assigned an IT policy with "Enable activation lock" enabled for
iOS
devices, and the device had a null MEID value,
UEM
was not able to apply profiles or commands to the device. (EMM-155671)
When a user activated a device with an
Android Enterprise
activation type, an issue with
Google
API calls might have caused a delay in pushing assigned apps to the device. (EMM-155385)
Previously, if a user tried to activate an
Apple
DEP device and their device did not have a required OS version, the activation failed. The DEP activation process has been improved to prompt the user to upgrade the OS, if required. (EMM-153864)

UEM
12.19 Quick Fix 1 and
UEM Cloud
(January 2024)

Installation or upgrade fixed issues
If you tried to upgrade
UEM
on-premises from version 12.18 to 12.19 using the command line, the upgrade did not complete successfully. (EMM-154989)
Management console fixed issues
In a
UEM Cloud
environment, if you navigated to the Org Connect section of the management console, an error message displayed indicating that you should verify that your organization uses
BBM Enterprise
, and you could not access the Org Connect UI. (EMM-155126)
Devices with activation lock enabled might not have displayed as expected in the Users > Apple Activation Lock screen. (EMM-154070)
User, device, and app management fixed issues
In a
UEM
on-premises environment, when you integrated UEM with a Google domain to manage Chrome OS devices,
UEM
sent an incorrect ID in REST calls to
Google
, resulting in 400 errors. (EMM-155274)
Due to a specific error that could occur during the activation of an
Android
device, the
Google Play
device policy might not have been set correctly. As a result, the device could encounter issues with app deployment or other features. (EMM-155259)
After an OS update was installed on an
iOS
device,
UEM
might have continued to send update OS commands. (EMM-155104)
Hardware attestation failed on
Android
devices if certificate data was not recognized by
UEM
. (EMM-154980)
When a REST API was used to update
iOS
devices, some available updates for
iOS
devices were missing. (EMM-154517)
Shared
iPad
devices did not support
BlackBerry Secure Connect Plus
. (EMM-154285)

UEM
on-premises 12.19 and
UEM Cloud
(October 2023)

Management console fixed issues
The RSR version was not displayed in
UEM
after an
iOS
device was updated to the RSR version. (EMA-17723)
Administrators could not delete a certificate from the CA certificate profile page. (EMM-153265)
The IT policy tooltip for "Allow screenshots in the work profile to be stored in the personal profile" was updated to indicate that screenshots must be stored in the personal profile if the option is selected. (EMM-152026)
If a SIEM connector was configured with TLS settings that did not match the syslog server settings, scheduled tasks did not run. (EMM-151864)
After you removed
Apple
VPP apps from a device and unassigned them from the user, the license consumption counts were not updated in the management console. (EMM-151299)
User, device, and app management fixed issues
The work profile was not removed or the device was not reset to factory default settings if the Remove device command was sent while the device was offline. (EMA-17733)
SCEP enrollment was not completed during activation of
Android
devices when the CMS Algorithm Identifier Protection attribute was used. (EMA-17636)
Wi-Fi
profiles with the Enterprise security type were not applied to devices because the root CA or domain name were not applied to users devices. (EMM-153133)
BlackBerry Work
did not activate automatically when it was set as the primary authentication delegate on an
iOS
DEP device. (EMM-152855)
The activation password expiry date was not displayed correctly in
UEM Self-Service
when the language was set to French. (EMM-152389)
App shortcuts were displayed in the personal apps list in
UEM
after they were configured to appear in the
BlackBerry Dynamics Launcher
. (EMM-152316)
After you upgraded from
BlackBerry UEM
12.17.1(a) to 12.18, device groups that include RSR versions were not updated automatically. (EMM-152033)
For
iOS
devices, RSR versions might have been included in device groups that were intended to filter for a specific version and earlier or later versions. (EMM-152028)
Users could not edit notification permissions for apps on
Samsung
devices running
Android
13. (EMM-151936)