- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Downloading BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Managing BlackBerry Work
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Best practice: Enabling autodiscovery
- Configure BlackBerry Work app settings
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Turning off notifications outside of work hours
- Set up support for creating and joining Skype for Business meetings
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configuring Kerberos for BlackBerry Work
- Configure BlackBerry Work connection settings
- Configure BlackBerry Notes and BlackBerry Tasks app settings
- Options for installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configuring email classifications
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Troubleshooting
- File types supported by BlackBerry Work
- BlackBerry Docs
- BlackBerry Work 3.7
- BlackBerry Work, Notes, and Tasks Administration Guide for BlackBerry UEM
- Troubleshooting
- Diagnostics
- Generate a diagnostics report on Android devices
Generate a diagnostics report on Android devices
Android
devicesYou can ask users to generate a diagnostics report and then email the results.
Provide the following instructions to users:
- Tap
to open the BlackBerry Dynamics Launcher. - Tap
. - In the Support section, tapRun Diagnostics.
- TapStart Diagnostics.
- When the diagnostics complete, clickShare Resultsto send an email with the report details.