- What are BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks?
- Steps to manage BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks with BlackBerry UEM
- System requirements
- Configuring your BlackBerry UEM environment to support BlackBerry Dynamics apps
- Downloading BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Managing BlackBerry Work
- Make BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks available to users
- Best practice: Enabling autodiscovery
- Configure BlackBerry Work app settings
- Allow BlackBerry Work to synchronize with your mail server when BlackBerry Work is in the background
- Turning off notifications outside of work hours
- Set up support for creating and joining Skype for Business meetings
- Set up support for the BEMS-Presence service in Non-trusted Application Mode
- Configuring Kerberos for BlackBerry Work
- Configure BlackBerry Work connection settings
- Configure BlackBerry Notes and BlackBerry Tasks app settings
- Options for installing and activating BlackBerry Work, BlackBerry Notes, and BlackBerry Tasks
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on the iOS device
- Install and activate the apps using an access key, activation password, or QR code on an iOS device
- Install the apps when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated on an Android device
- Install and activate the app using an access key, activation password, or QR code on the Android device
- Configuring email classifications
- Migrating a BlackBerry Work mailbox from an on-premises Microsoft Exchange Server to Microsoft Office 365
- Troubleshooting
- File types supported by BlackBerry Work
Diagnostics
If a user is reporting an issue, you can ask them to perform app diagnostics.
You can use diagnostic tools to check the connection between
BlackBerry Access
and BlackBerry Proxy
and other target servers.BlackBerry Access for iOS
also has a “Collect network summary” option that you can use to collect and display a summary of your internet usage. The summary, which can be used for diagnostics, displays information such as delays in connections, authentication handshakes, and proxy resolution.