How CylanceGATEWAY collects and uses data
CylanceGATEWAY
collects and uses dataFor complete information about this product, see the Cylance Endpoint Security docs.
Item | Data collection and use |
---|---|
Administrator account information | BlackBerry collects the following information about administrator accounts to authenticate authorized administrators and deliver application alerts:
|
User account information | BlackBerry collects the following information about user accounts to provide customers with the ability to configure and deploy service:
|
Endpoint data |
|
Collection of endpoint network activity |
|
Identifying alerts and events |
|
Diagnostic information | BlackBerry collects the following diagnostic information to support problem reporting and issue resolution:
|
Customer administrative logins | BlackBerry collects login activity from administrators or operator of customer tenants (includes date and time, user unique identifier, status, and account name) to audit authentication activity and perform risk management. |
Data storage |
|
Data retention
Personal data processed | Data retention period |
---|---|
Administrator and user account information | Data is stored for the duration of the contract. A customer administrator can remove an individual user’s personal data or initiate a service removal request in the administrative console. Data that is backed up is retained for 90 days after the conclusion of a service agreement. |
Endpoint data | Data is retained for as long as registered device is active. |
Endpoint network activity | Data is stored for 30 days. |
Alerts and events | Data is stored for 30 days. |
Diagnostic information | Data is stored for 5 years. |
Customer administrative login activity | Data is stored for 1 year. |