Skip Navigation

Manage Updates for the CylancePROTECT Desktop and CylanceOPTICS agents

Simple steps to test and deploy Cylance Endpoint Security agent updates

  1. BlackBerry Docs
  2. Cylance Endpoint Security
  3. Manage updates for the Protect Desktop, Optics, and Persona Desktop agents
Settings menu with Update option

1. In the management console, click Settings > Update.

Update page with Test update rule

2. Click the Test update rule.

Assign Zones to the Test rule

3. Assign zones to the Test rule.

Update method options for Protect Desktop

4. Choose an update method for CylancePROTECT Desktop.

For example, you can choose Do Not Update, or you can choose to update devices to a specific version.

Update method options for Optics

5. Choose an update method for CylanceOPTICS.

You can select Auto-Update only if you configured the CylancePROTECT Desktop agent to use Auto-Update.

Update page with Pilot update rule

6. Click the Pilot update rule.

Repeat steps 2 to 5 for the Pilot update rule.

Update page with Production update rule

7. Click the Production update rule.

Repeat steps 2 to 5 for the Production update rule.

Update page with option to Add new rule

8. (Optional) Click Add New Rule.

If you want to add a new rule to use for testing or production deployment, click Add new rule.

Add new rule name field

9. Name and configure the rule.

Repeat steps 2 to 5 for the new rule.

Update page with Save button

10. Click Save.

That's it! You now know how to configure update rules for the Cylance Endpoint Security agents.

For more information about managing agent updates, see the Cylance Endpoint Security Setup Guide.