Skip Navigation

Install and activate the
Protect Mobile
app

Send the following instructions to
Protect Mobile
users:
  1. When you receive an email notifying you that
    Protect Mobile
    has been enabled for your mobile device, click the link in the email to install the
    Protect Mobile
    app on your device from the appropriate app store.
  2. Open and activate the app using the QR code or activation password that you received in the email message.
  3. Do the following to enable SMS message scanning:
    1. In the app, click
      View Details > Message scanning > Enable
      . Click
      OK
      . When prompted, click
      Allow
      .
    2. If you are using an
      iOS
      device, go to
      Settings > Messages > Unknown & Spam
      . Turn on
      Filter Unknown Senders
      . Under
      SMS Filtering
      , turn on
      Protect
      .
    3. If you are using the
      iMessage
      app, enable the
      Send as SMS
      option.