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Cylance Endpoint Security

A complete security solution that proactively defends your users, data, and devices from malware and cyber-threats

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  2. Cylance Endpoint Security

Announcement

For the most up-to-date Aurora Endpoint Security (formerly Cylance) documentation in English, visit the Arctic Wolf Help Documentation website (docs.arcticwolf.com).

Quick Links

The pillars of the Cylance Endpoint Security platform

Cybersecurity services

Quick links to the help content for each Cylance service
The agents icon

Console overview

An overview of every screen in the Cylance console, with links for more detailed info
Workflows icon

How do I...

Quick and easy visual guides for key features

What’s New, Release Notes, and Overview

Release Notes icon

What's New and Release Notes

New features, known and fixed issues
Overview icon

Overview and Architecture

Overview of the complete solution, architecture diagrams
Critical Issue Advisories icon

Critical Issue Advisories

Service impacting issues, including causes, workarounds, and possible resolutions

Compatibility and Requirements

Compatibility Matrix icon

Compatibility

Compatibility info for the Cylance Endpoint Security agents and apps
Getting Started icon

Supported Linux kernels

Linux kernels supported by CylancePROTECT Desktop
Requirements icon

Requirements

Hardware, software, network, and proxy requirements for Cylance Endpoint Security services
CylancePROTECT icon

Upgrade to CylancePROTECT Desktop 3.x

Benefits and guidance for upgrading to the latest version of CylancePROTECT Desktop for Windows, Linux, and macOS

Setting up Cylance Endpoint Security

Configuration icon

Configuring a new tenant

Configuring a new tenant with preconfigured zones and device policies
End user icon

Access and authentication

Configure authentication options
BEMS Contact Group API icon

Setting up administrators

Add administrators and manage roles
Zones icon

Setting up zones

Create zones to manage CylancePROTECT Desktop and CylanceOPTICS
CylancePROTECT icon

Setting up CylancePROTECT Desktop

Enable and configure CylancePROTECT Desktop
CylanceOPTICS

Setting up CylanceOPTICS

Enable and configure CylanceOPTICS
The agents icon

Managing agent updates

Configure updates for CylancePROTECT Desktop and CylanceOPTICS
Virtural machines icon

Using virtual machines

Deployment guidance and best practices for using CylancePROTECT Desktop on Windows virtual machines
The agents icon

Using RMM solutions to install agents

Use a supported RMM to install the CylancePROTECT and CylanceOPTICS agent

Day-to-Day Administration

Dashboards icon

Using dashboards

Use visuals and statistics to assess your enviroment
Information icon

Managing aggregated alerts

Use the unified alerts view to investigate alerts detected across multiple services
Users and groups icon

Managing users, devices, and groups

Manage user accounts, Cylance Endpoint Security devices, and groups
CylancePROTECT icon

Managing threats detected by CylancePROTECT Desktop

Monitor and respond to device threats
Compatibility - BlackBerry Protect icon

Managing safe and unsafe lists

Allow or restrict files, certificates, apps, IP addresses, and domains
CylanceOPTICS

Analyzing CylanceOPTICS data

Review and interpret CylanceOPTICS data
Detection and response icon

Using CylanceOPTICS to detect and respond to events

Detect and respond to threats
Discover icon

Auditing administrator actions

Monitor administrator activities
Monitoring icon

Managing logs

Configure logging
Programming Reference icon

Enable access to the Cylance User API

Use third-party programs to manage Cylance Endpoint Security
Troubleshooting icon

Troubleshooting

Troubleshoot common issues

Setting up and managing CylanceEDGE services

Installation icon

Installing the BlackBerry Connectivity Node

Install the BCN to link Cylance Endpoint Security to your work directory
Company directory icon

Linking to your company directory

Synchronize users and groups from your work directory
Deployment icon

Adding CylancePROTECT Mobile and CylanceGATEWAY users and groups

Add CylancePROTECT Mobile and CylanceGATEWAY users and groups
CylancePROTECT icon

Setting up CylancePROTECT Mobile

Enable and configure CylancePROTECT Mobile
CylanceGATEWAY icon

Setting up CylanceGATEWAY

Enable and configure CylanceGATEWAY
Activate Devices icon

Enrolling CylancePROTECT Mobile and CylanceGATEWAY users

Enable CylancePROTECT Mobile and CylanceGATEWAY for users
CylancePROTECT icon

Managing threats detected by CylancePROTECT Mobile

Monitor and respond to mobile threats
Information icon

View mobile OS vulnerabilities

Investigate OS vulnerabilities
CylanceGATEWAY icon

Monitoring network connections with CylanceGATEWAY

Monitor CylanceGATEWAY alerts and events
CylanceAVERT icon

Setting up CylanceAVERT

Enable and configure CylanceAVERT
CylanceAVERT icon

Monitoring sensitive files with CylanceAVERT

Monitor activity and events associated with sensitive files
Send logs icon

Connecting to external services

Connect to services such as Okta and Mimecast to view alerts in the Cylance console

End User Guide and Other Resources

User Guide icon

Cylance Endpoint Security End User Guide

Instructions for device users to install and activate the CylancePROTECT Mobile app, user info about the desktop agents
APK scanning icon

Data collection and use

How Cylance Endpoint Security collects and protects data

Related Products and Services

Development icon

Cylance User API Guide

Use APIs to manage apps, devices, and users
Syslog guide icon

Cylance Syslog Guide

Forward Cylance Endpoint Security events to a syslog server

CylanceMDR

A managed detection and response solution that provides actionable intelligence, threat monitoring, and protection