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Manage updates for the
Optics
agent

You can use update zones to manage updates of the
Protect
and
Optics
agents on devices. Test, Pilot, and Production update zones are available for this purpose. You can configure
Optics
to automatically push updates to a specific version or the latest available version, or you can turn off automatic updates so that you can manage the software distribution using your organization’s preferred method (see Install the BlackBerry Optics agent on devices).
BlackBerry
recommends that you test agent updates using the Test and Pilot update zones first, with devices reserved for testing and evaluation purposes, before managing updates for the Production update zone.
Create zones with devices reserved for testing
Protect
and
Optics
agent updates. For more information about creating zones, see the Protect Desktop Administration Guide. You will associate these zones with the Test and Pilot update zones. The Production zone applies to all devices that do not belong to other update zones.
  1. In the management console, on the menu bar, click
    Settings > Update
    .
  2. Click the
    Test
    zone.
  3. Expand
    Zones
    and select the zones that you want to assign to this update zone.
  4. Expand
    Agent
    and select the version of the
    Protect
    agent that you want to push to devices in this zone. For more information about the version of the
    Protect
    agent that is required for the
    Optics
    agent, see the BlackBerry Optics requirements.
  5. Expand
    CylanceOPTICS
    and do one of the following:
    • To push updates for a specific version of the
      Optics
      agent, select the agent version.
    • To automatically push updates for the latest available version, select
      Auto-Update
      .
    • To turn off updates, select
      Do Not Update
      .
  6. Repeat steps 2 to 5 for the
    Pilot
    zone.
  7. Repeat steps 2 to 5 for the
    Production
    zone. You don’t assign zones to the Production update zone because it applies to all devices that are not in the other update zones.