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Install the
BlackBerry Optics
agent on devices

To enable a device for
Optics
, you must install the
Optics
agent on the device. You download the
Optics
agent installer from the management console, then run it on devices using your organization’s preferred method. For example, you can have IT administrators pre-install the agent on devices before providing them to users, or you can push the installation using a trusted software distribution process.
  • You must install the
    Protect
    agent on devices before you install the
    Optics
    agent. If you want to use the combined installer for
    Protect
    and
    Optics
    , see the BlackBerry Protect Desktop Installation Guide.
  • To view and download the
    Optics
    agent installation files in the console, in
    Settings > Update > Production
    , set the
    Agent
    option to
    Do Not Update
    .
  1. In the management console, on the menu bar, click
    Settings > Application
    .
  2. In the
    Installer > CylanceOPTICS
    section, click the desired OS platform to download the installation file.
    For
    macOS
    :
  3. Using your organization’s preferred software distribution method, deploy and run the installation file on devices.
    If you want to install the
    Optics
    agent on
    Windows
    or
    macOS
    devices using OS commands, or if you are installing on
    Linux
    , see OS commands for the Optics agent.