Skip Navigation

BlackBerry Gateway
Agent settings

Users can configure some settings for the
BlackBerry Gateway
Agent.
Setting names may appear differently depending on the device OS.
Setting
Description
Deactivate
Click this button to deactivate the
BlackBerry Gateway
Agent. When the Agent is deactivated, it can't receive policy updates from
BlackBerry Gateway
.
Report a Problem
Click this button to send a problem report to
BlackBerry
.
Use TCP
Select this option to use TCP for connections to
BlackBerry Gateway
if your organization's firewall doesn't allow UDP connections.
Start
BlackBerry Gateway
when I sign in
Select this option to start
BlackBerry Gateway
whenever you log in to your device.
Enable work mode automatically
Select this option to enable work mode whenever
BlackBerry Gateway
starts.