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Add a user

You can add user accounts to
BlackBerry Gateway
. If you have linked Gateway to your company directory and enabled onboarding, users are added automatically when
Gateway
synchronizes with the directory. If you haven't enabled onboarding or if you want to add a new user before
Gateway
synchronizes with the directory, you can add directory users individually. You can also add
my
Account
users manually.
Verify that the user who you want to add is in your linked company directory or is a member of your organization in
my
Account
  1. On the menu bar, click
    Gateway > Users
    .
  2. Click
    Add users
    .
  3. Perform one of the following actions:
    Task
    Steps
    To add a directory user
    1. In the
      Search
      field, start typing the name or email address of the user.
    2. When the user appears in the search results, click the user.
    3. Click
      Save
      .
    To add a
    my
    Account
    user
    1. Click in the
      Search
      field and select
      Add a user manually
      .
    2. Type the user's name and email address as they appear in
      my
      Account
      in the appropriate fields and click
      Save
      .
If the user doesn't belong to a group with an assigned enrollment policy, assign an enrollment policy to the user to allow them to use
Gateway
.