Known issues
For more information about known issues, visit support.blackberry.com to read KB48257.
If you are using any version of Microsoft
Office for Mac , you cannot access RMS protected documents when you are offline. (JI 2660507) |
When you move a sub-folder to the root level, if the subfolder has the same name as one of the workspaces that is at the root level, the old workspace will be overwritten and the files in the workspace will be deleted. (JI 2563031) |
After you uninstall BlackBerry Workspaces for Mac , the app icon stays in the dock. (JI 2603677) |
In Preferences > Help, you cannot save log files to the workspaces folder. (JI 2583870) |
When you synchronize a large workspace, the number of files that are left to synchronize does not descend as the files are synchronized. (JI 2568532) |
When you start to synchronize all of your workspaces and then lose your network connection, when you connect to a network again, not all of the workspaces will resume synchronizing. (JI 2560017) |
If you deselect a large workspace from the list of synchronized workspaces, the app stops responding while the workspace is being removed. (JI 2543581) |
If your environment contains a large number of workspaces, the synchronization process might take a long time to complete. (JI 2528751) |
In the Workspaces Viewer you cannot view sticky notes that were added in Adobe Reader or Adobe Acrobat . (JI 2518224) |
When you right-click a workspace and select 'Copy & create new workspace', there is no indication that the files are copied. (JI 2252667) |
Documentation known issues
* When you try to access pages in the documentation website docs.blackberry.com, you might receive page not found errors intermittently. Workaround : Clear you browser cache and try again, or use a browser in incognito mode. |