Role-based permissions for the mobile app
As a System Administrator, you can specify what controls a user can see on the mobile device depending on their roles and responsibilities (also known as role-based permissions). For example, you might want an emergency team to be able to send field reports, start tracking, and send emergency duress alerts. However, you might want a student on a campus or non-emergency personnel to only be able to receive notifications and to send duress (emergency) alerts to security without accessing tracking or field reports.
- For users who need advanced features, create a distribution list.Only one distribution list can be used for the organization.
- In the navigation bar, click .
- In theDevicessection, clickMobile App.
- On theMobile appscreen, in theFeaturessection, selectAlertsto grant permission to receive alerts on mobile devices.
- SelectAlert Publishingto provide publishing permission to operators.
- SelectAdvanced Featuresto provide advanced features to a selected group of users. When selected, theSelect advanced featuressection appears.
- In theSelect advanced featuressection, select one or more features and distribution lists that the user can access from the mobile app:
- Emergencies: Send duress messages.
- Check In / Check Out: Perform user check-ins and check-outs on the map.
- Reports: Send field reports.
- Tracking: Track mobile device location for a specified amount of time.
- My Profile Page: Enable users to edit their My Profile page and manage their organization subscriptions.When selected, theShow Preferred language selection to support bilingual alertsoption appears. Select this option to display the Preferred Alert Language field on the My Profile screen on the mobile app. This option enables users to choose to receive alerts in their preferred language.
- After selecting an advanced feature, choose a distribution list that can use the selected feature.
- Make any other needed changes for the mobile app settings.
- ClickSave.