Known issues
The following table describes issues that were first noted in version 4.12. Additional tables list all other known issues, based on the release version that first had the issue.
4.12
There are no known issues in this release.
4.11
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-10402 | iOS | When scheduled location access is enabled, the end user's location is not updated when the mobile app is in a 'killed' state. | The end user can tap the scheduled location access notification to launch the mobile app and automatically update their location. |
MBL-10456 | Android | The approximate location is not updated when sending an emergency using a blue tooth button when the mobile app is in the background or in a 'killed' state. | — |
4.8
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-8860 | Both | The Check In / Check Out field is displayed on the organization details page as Check In instead of Check In / Check Out. | — |
4.7
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-8321 | Android | When using a OnePlus 6T device, an operator cannot access the alert publishing flow when an invalid fingerprint is provided for Biometric Authentication. | Disable the Biometric Authentication setting in the organization details screen on the BlackBerry AtHoc mobile app. |
4.6
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-7573 | iOS | On the collaboration screen, the footer at the bottom appears blank, which makes the chat look like it is clipped. | — |
MBL-7584 | iOS | On the collaboration screen, the header scrolls. | — |
4.5
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-7371 | iOS | When the mobile app is launched from the app shortcut, the progress indicator is displayed as a white box. | — |
4.4
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-6864 | Android | The file name of an attachment is different in the alert details screen than the file name when the attachment is opened. | — |
4.2
Jira ID | Platform | Summary | Workaround |
|---|---|---|---|
MBL-2070 | Android | Unable to do a manual refresh to view the latest information in the Delivery Summary section. | — |
MBL-3433 | Android | Device is connected to the internet but the "No network connectivity" banner is still displayed. | — |
MBL-5581 | Android | When the user is switching organization and sends an emergency using the 3D Touch app short cut, the emergency is not sent successfully. | — |
MBL-6862 | Both | Video recorded from a phone device while sending an emergency is blurry when the video is added as an attachment. | — |