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  3. Geofencing 1.2
  4. BlackBerry AtHoc Geofencing
  5. Geofence map settings and controls
  6. Set the number of location retry attempts

Set the number of location retry attempts

This Geofence Settings section appears in the Map Settings only when Geofencing is enabled in Settings > Feature Enablement.
Use the
Location Retry Attempts
 field in the Geofence Settings section in the Map Settings to configure a counter for
BlackBerry AtHoc
 to tolerate a user in a geofence not sending a new location update due to losing power, losing connectivity, or turning off tracking while inside a geofence. If no new location update is received after the defined number of location retry attempts,
BlackBerry AtHoc
 updates and closes the open dwelling report record and adds an automated exit time stamp to the system. The range is a numeric value between 2 and 99, with a default of 5.
BlackBerry AtHoc
 continues to monitor for new location updates and takes appropriate actions based on the user's location relative to the geofence.
  1. Log in to the
    BlackBerry AtHoc
     management system.
  2. In the navigation bar, click The Settings icon.
  3. In the
    Basic
     section, click
    Map Settings
    .
  4. On the
    Map Settings
     screen, in the
    Geofence Settings
     section, enter a number between 2 and 99.