Skip Navigation

Known issues

This section lists known issues in
BlackBerry AtHoc
Geofencing releases.

1.0

Jira ID
Description
Workaround
Dwelling reports
AWB-287
Sorting does not work for the Dwelling Time column on the Dwelling Report screen.
AB-2480
If the name of a geofence is edited, entries in the dwelling report prior to the name change do not display the new geofence name.
AWB-285
If a special character that does not appear in any geofence name is entered in the Search field on the Dwelling Report screen, all geofences are displayed.
Search
AWB-286
If a backslash (\) character is entered in the search field on the Add Users dialog, an HTTPS 400 error is displayed.
Do not enter a backslash character in the Search names field.
Tracked users
AB-2514
Users who are added to a geofence and then are then disabled, moved, or deleted in
BlackBerry AtHoc
still appear in the Tracked Users section of the geofence.
AWB-654
If one or more distribution lists associated with a geofence are deleted in the
BlackBerry AtHoc
management system, the geofence is not updated to an Inactive status as expected. The expected error message indicating the geofence has become inactive is displayed initially, but does not appear after opening the inactive geofence to edit it after 4 to 5 minutes.
Manually open the geofence in Edit mode, set the geofence to Inactive, and then save the geofence.