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Known issues

This section lists known issues in
BlackBerry AtHoc
Geofencing releases.

1.0

Jira ID
Description
Workaround
API service
AB-2473
The Geofence API does not display an error when an organization is not registered for the Geofence service.
Dwelling reports
AB-2472
Sorting does not work for the Dwelling Time column on the Dwelling Report screen.
AB-2480
If the name of a geofence is edited, entries in the dwelling report prior to the name change do not display the new geofence name.
IWS-69393
The Entry Time and Exit Time fields on the Dwelling Report screen should be labelled Entry Timestamp and Exit Timestamp
IWS-69607
If a special character that does not appear in any geofence name is entered in the Search field on the Dwelling Report screen, all geofences are displayed.
Search
IWS-69399
If a '\' character is entered in the search field on the Add Users dialog, a HTTPS 400 error is displayed.
Tracked Users
AB-2514
Users who are added to a geofence and then are then disabled, moved, or deleted in
BlackBerry AtHoc
still appear in the Tracked Users section of the geofence.
IWS-69592
Distribution lists are not displayed in alphabetical order in the pull-down menu in the Tracked Users section. Roles are not displayed in alphabetical order on the Roles column on the Add Users dialog.