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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Desktop App 7.5 (Windows), 2.5 (Mac)
  4. Desktop App Release Notes
  5. BlackBerry AtHoc desktop app for Mac
  6. Known issues

Known issues

2.4

  • The AtHoc ADC agent does not always start automatically after a successful installation of the desktop app on macOS Big Sur. Workaround: Manually start the agent from the install folder to see the
    BlackBerry AtHoc
     desktop app icon in the taskbar.

2.0

  • In dark mode, the Get Started page where an email address is entered is partially blank.

1.9.0

  • When the Mail Log button is clicked, a terminal window opens in the background.

1.7.0

  • Mac: Desktop Notifier Icon is not disabled for disabled user.

1.4.0

  • A Self Service access validation error can occur. Reinstall the ADC plug-in to resolve this error.

1.1.0

  • Two identical clients can be launched if one client is launched manually and the other client is launched automatically.
  • In Self Service, unable to go back to the inbox from an open alert.
  • After a system restart, it takes almost one minute to launch the Mac client icon.